Who We Are

CoderaTechFlow is a mobile app testing and validation service based in Taiwan. We help businesses ensure their mobile applications work properly before launch. When you use our services or visit our website, we collect certain information to provide you with the best possible experience.

This policy explains what information we gather, how we use it, and what choices you have. We've written this in plain language because privacy policies shouldn't require a law degree to understand.

Information We Collect

The information we collect falls into several categories, depending on how you interact with us:

• Technical details about your mobile applications when you submit them for testing
• Communication records from our conversations, including emails and support tickets
• Payment information when you purchase our services (processed securely through third-party providers)
• Website usage data like IP addresses, browser type, and pages visited when you browse our site
• Device information if you use any mobile tools we provide during the testing process

We don't collect personal information from your app's end users during testing. Our focus is on technical functionality, not user data.

How We Use Your Information

We use the information we collect for specific business purposes. Here's what we do with it:

We don't sell your personal information to anyone. We don't use it for advertising purposes beyond our own services. And we don't share it with third parties except as described in this policy.

Information Sharing and Disclosure

There are limited situations where we might share your information with others:

• Service Providers: We work with trusted companies that help us operate our business, like cloud hosting providers, payment processors, and email services. These companies can only use your information to help us provide services to you.
• Business Transfers: If we sell our company or merge with another business, your information might be transferred as part of that transaction.
• Legal Requirements: We may disclose information if required by law, court order, or government investigation.
• Protection of Rights: We might share information if necessary to protect our rights, property, or safety, or that of our clients or the public.

Before sharing information with any third party, we evaluate whether it's necessary and ensure they have appropriate safeguards in place.

Your Privacy Rights

You have several rights regarding your personal information. Here's what you can do:

To exercise any of these rights, simply contact us using the information provided at the bottom of this policy. We'll respond promptly and let you know what steps we're taking.

Data Security and Protection

We take protecting your information seriously. Our security measures include:

• Regular security audits and vulnerability assessments of our systems
• Strong password policies and two-factor authentication for our team
• Secure backup procedures with encrypted storage
• Incident response procedures in case of any security breaches
• Regular training for our staff on data protection best practices

While we implement strong security measures, no system is 100% secure. We continuously monitor and improve our security practices to protect your information.

Data Retention

We keep your information only as long as necessary for the purposes outlined in this policy:

• Client project data and communications are retained for 3 years after project completion
• Payment and billing information is kept for 7 years to comply with Taiwan accounting requirements
• Website analytics and usage data is retained for 2 years
• Marketing communications preferences are kept until you unsubscribe

After these periods, we securely delete or anonymize your information unless we're required to keep it longer by law.

International Data Transfers

Our primary servers are located in Taiwan, but we may transfer your information to other countries for processing or storage. When we do this, we ensure appropriate safeguards are in place to protect your privacy rights.

We use standard contractual clauses and work only with service providers that meet international data protection standards. If you're located outside Taiwan and have concerns about international transfers, please contact us.

Changes to This Policy

We update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a notice on our website.

The "Last Updated" date at the top of this policy shows when it was most recently revised. We encourage you to review this policy periodically to stay informed about how we protect your privacy.